Since November 15, 1993—the day that the Information and Referral Centre of Greater Montreal gladly accepted the great challenge of setting up a 24/7 phone service for excessive gamblers—its dedicated counsellors have given their all to offer first rate service to Quebecers everywhere. Their professional approach and team spirit underpin the Centre’s mission of HELPING THROUGH INFORMATION.
In the fall of 1993, at the time the Québec government established the first casino, a wide range of measures for the protection of gamblers were put into place, including Gambling: Help and Referral, because of the need to make people aware that gambling is, for some, not a game anymore. The helpline soon became the reference when one was looking for help for gambling-related problems. The service, provided by the Information and Referral Centre of Greater Montréal, has been financed by Loto-Québec from 1993 to 2001, and since April 2001, by the ministère de la Santé et des Services sociaux du Québec.
Gambling: Help and Referral offers information, listening and support on compulsive gambling, as well as referral for all available help in the field. The helpline is available 24 hours a day and 7 days a week, throughout Québec.
People must be as responsible with gambling as they are with any other risky activity, such as drinking. Games of chance are not harmless, as the thousands of requests for help we have received since 1993 prove so eloquently.