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Telecounselling

A telecounselling service, intended for excessive gamblers, is also provided by the staff of Gambling: Help and Referral, in the form of short-term therapeutic assistance over the phone.

This short treatment program for excessive gamblers, innovative as it is offered over the phone, includes an assessment interview (duration of an hour and thirty minutes) and six telephone appointments of one hour each on the following topics: motivation, finances, misconceptions, triggers, relapse prevention and learning retention; four follow-up telephone appointments are also provided 1, 3, 6 and 12 months after the end of the program. Telecounselling proves to be a very relevant approach for early intervention, in order to help people experiencing travel difficulties or those reluctant to seek help in their network because they all know each other.

This service is given only in French.

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Note: The Online Help & Information service is available to Quebec residents only.